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Great rules. I follow some of them.

Need to follow the listen and not advice rule more strictly, especially with family.

Also, with more casual/logistic conversations happening over chat, it's easier to say no to stuff

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Family is the toughest, isn't it? You always want to and feel like you have the clarity t o put them out of their misery.

Async communication methods like chat, as you point out, allow us that pause built in. Which is why the best salesmen try to get you to a yes then and there when you're in a hot state.

Thanks for the shout-out, Gaurav.

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